Support & FAQ

Thanks for using Which Hood! If you have questions, feedback, or need help, please reach out.

Contact

Email: mitch@buehler.sh

Frequently Asked Questions

The app says I'm not in Chicago, but I am.

Make sure location services are enabled for Which Hood in Settings > Privacy & Security > Location Services. If your GPS signal is weak (indoors, underground), the app may not be able to determine your precise location. Try moving to an area with a clearer view of the sky and tap Refresh.

I'm in a Chicago suburb but the app doesn't recognize it.

Which Hood covers the 13-county Chicago-Naperville-Elgin Metropolitan Statistical Area. If you are outside this area, the app will show the "not in Chicago" screen. The covered counties are Cook, DeKalb, DuPage, Grundy, Kane, Kankakee, Kendall, Lake, McHenry, and Will in Illinois; Lake and Porter in Indiana; and Kenosha in Wisconsin.

How do I remove ads?

Tap "Remove Ads" at the bottom of the main screen to purchase the ad-free upgrade for $0.99. If you've already purchased it, tap "Restore" to restore your purchase.

Does the app track my location?

No. All location processing happens on your device. Your coordinates are never stored or sent to any server. See the Privacy Policy for details.